Help Center
Get the help you need to make the most of SaaStoTheMoon. Find answers, get support, and connect with our community.
Help Center
Browse our comprehensive knowledge base and find answers to common questions
Contact Support
Get direct help from our support team via email or chat
Community Forum
Connect with other users and share tips and solutions
Phone Support
For premium customers, get phone support during business hours
Frequently Asked Questions
How do I download my purchased products?
After purchasing a product, you can download it from your account. Contact support if you need assistance with your download.
Can I get a refund for my purchase?
Yes, we offer refunds within 30 days of purchase. Contact our support team with your order details to request a refund.
How do credits work?
Credits are used to purchase products on our platform. Each product has a credit cost. Credits never expire and can be used for any product.
I'm having trouble with installation
Check our Getting Started guide for installation instructions. If you're still having issues, contact support with your error message.
Can I use products for commercial projects?
Yes, all our products come with commercial licenses. You can use them for client projects and commercial purposes.
How do I integrate external checkout?
Check our API Reference for the external checkout integration. You need to pass package, user_id, and website_a_url parameters.