Help Center

Get the help you need to make the most of SaaStoTheMoon. Find answers, get support, and connect with our community.

Frequently Asked Questions

How do I download my purchased products?

After purchasing a product, you can download it from your account. Contact support if you need assistance with your download.

Can I get a refund for my purchase?

Yes, we offer refunds within 30 days of purchase. Contact our support team with your order details to request a refund.

How do credits work?

Credits are used to purchase products on our platform. Each product has a credit cost. Credits never expire and can be used for any product.

I'm having trouble with installation

Check our Getting Started guide for installation instructions. If you're still having issues, contact support with your error message.

Can I use products for commercial projects?

Yes, all our products come with commercial licenses. You can use them for client projects and commercial purposes.

How do I integrate external checkout?

Check our API Reference for the external checkout integration. You need to pass package, user_id, and website_a_url parameters.

Still need help?

Can't find what you're looking for? Our support team is here to help you succeed.